Over 4000 subscriptions sent around the world!
Privacy Policy
Last Updated: October 17, 2024
At The Prospectors Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What We Collect
When you use our services, subscribe to our parcels, or interact with our website, we may collect the following information:
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Full name
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Email address
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Shipping and billing addresses
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Contact number
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Payment information (via secure third-party providers such as Stripe or PayPal)
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Purchase and subscription history
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Any communication or feedback you provide
We may also collect non-identifying information (e.g. browser type, IP address, and cookies) to improve our website experience.
2. How We Use Your Information
We use the information we collect to:
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Process orders and manage subscriptions
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Communicate with you about your account, deliveries, and updates
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Improve our products, services, and customer experience
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Send marketing emails or newsletters (you can opt-out at any time)
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Comply with legal obligations
3. How We Store and Protect Your Information
Your data is stored securely using trusted platforms, including Shopify, Subbly, and encrypted payment providers. We take reasonable steps to:
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Protect your information from misuse, loss, or unauthorised access
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Restrict access to only authorised staff
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Destroy or de-identify data when no longer required
We do not store your full payment details — these are managed securely by our payment processors.
4. Third-Party Services
We may share your personal information with trusted third parties who assist us in delivering our services, such as:
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Payment processors (e.g. Stripe, PayPal)
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Shipping partners
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Email service providers (e.g. Mailchimp or Klaviyo)
These providers are only given access to the information necessary to perform their functions and are obligated to protect your data.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and track user interactions. You may disable cookies via your browser settings, but some site functions may be affected.
6. Your Rights and Choices
You have the right to:
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Access your personal information
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Correct any inaccurate or outdated details
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Opt out of marketing communications
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Request deletion of your data (subject to legal and contractual obligations)
7. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated via email.